Frequently Asked Questions
Everything you need to know about your journey to a brighter smile.
How long does shipping take within Europe?
Standard shipping typically takes 3-5 business days, while express options are available for delivery within 48 hours to most EU countries.
Are your whitening products safe for sensitive teeth?
Yes, our formulas are peroxide-free and specifically designed by dental professionals to be gentle on enamel while preventing sensitivity.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your results, please contact our support team to initiate a return.
How often should I use the whitening kit?
For optimal results, we recommend using the kit once a day for 10-14 consecutive days. Maintenance treatments can be done once a month thereafter.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and localized European payment options like Klarna and iDEAL.
Are your products cruelty-free?
Absolutely. Smile Europe is committed to ethical beauty; none of our products or ingredients are tested on animals.