Returns & Exchanges

At Smile Europe, we want you to be completely satisfied with your beauty purchase; if you are not happy with your order, you can return unopened and unused products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated support team via email with your order number and the reason for your return to receive a Return Authorization code.

• 2.
  Prepare Your Package

  Securely pack the items in their original, unopened packaging to ensure they are protected during transit and include your authorization slip inside.

• 3.
  Ship It Back

  Affix the provided return label to your parcel and drop it off at any authorized local courier point across Europe.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves the returned items, your refund will be processed to your original payment method within 5-7 business days.